CBD College — RTO 91399
Nationally recognised

RSA & RCG

Responsible Service of Alcohol and Gambling for NSW hospitality — one-day classroom courses with your certificate issued the same day.

  • Certificate the same day
  • No online pre-work
  • Classes every week
  • Visa holders welcome
  • Liquor & Gaming NSW approved
Liquor & Gaming NSW Approved Training Provider #CCR10000169

Upcoming RSA & RCG dates

Choose your location to see live dates and book online.

Choose a location to see upcoming dates.

RSA & RCG courses

SITHFAB021 Responsible Service of Alcohol

from $199
1 day · 8:45am–3:15pm

The accredited RSA certificate to serve alcohol in any licensed NSW venue. One-day classroom course with your Liquor & Gaming NSW certificate the same day — no online pre-work.

What's included

  • Liquor & Gaming NSW interim certificate (emailed same day)
  • SITHFAB021 – Provide responsible service of alcohol
  • RSA competency photo card mailed by Liquor & Gaming NSW
  • Practical role plays — refusing service, intoxicated patrons, NSW liquor laws

Ready to book? Use the class finder above to see live dates and secure your place.

What students say about CBD College RSA & RCG

Course was really clear and good. Matt was a fantastic instructor with good engagements and energy
Diella Singh· Google review
A very nice place to do your RSA
Mocshi Doksi· Google review
The trainer of the RCG course Rod was great. He was informative, helpful and delivered it in an interesting way. Gave a lot of good advice and tips to help understand things in a simplified way. The location was great, public transport accessible and even had a good view from my window seat on level 5.😄. A comfortable classroom setting and snacks and hot/cold drinks available for breaks. Will be back for further training courses and recommend doing the course at this location to anyone interested.
Sonya Shaw· Google review
Matt was a great teacher got threw all the content quickly and properly and he made it fun to do
Huckleberry· Google review
Good
Wongsathon Tummee· Google review
Matt is the best, came here to take de courses you will not regret. I take here RSA and White Card
Bartolomé Tellarini· Google review
Matt Young's class was honestly the most enjoyable class that I have ever attended. He is amazing, energetic, and very funny.
oscar kroie· Google review
Anthony was great
Job Hans· Google review
Had Rod for the RCG course. Amazing facilitator who got through all of the required material and kept it engaging and fun. Took time with students that needed a bit of extra care and powered through when everyone was comprehending so the pace never lagged. Also personalized the course work with lots of real world stories and anecdotes that made the information tangible and relatable and helped ground the learning. The whole day flew by.
Mark Fantasia· Google review

RSA & RCG guides

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Frequently asked questions

Is this course nationally recognised?

Yes. CBD College is a Registered Training Organisation (RTO 91399) and you receive a nationally recognised statement of attainment on completion.

Do I need a USI?

Yes — a Unique Student Identifier (USI) is required before a nationally recognised certificate can be issued. It's free to create at usi.gov.au.

How do I book a place?

Use the class finder above to choose your course, location and date, then enrol and pay online to secure your spot.

Can you train my team or workplace?

Yes — we run group and onsite bookings. Call 1300 723 056 to arrange one.

Do I get my certificate the same day?

Yes — your Liquor & Gaming NSW interim certificate is emailed to you after class, so you can start work that same night. Liquor & Gaming NSW then mails your plastic competency photo card. For RCG, L&G also asks you to complete a separate 25-question online assessment after class (details are sent straight after your course) before you apply for the card at Service NSW.

Should I do RSA, RCG, or both?

RSA is required to serve alcohol; RCG is required to work in or near gaming machines. Most NSW venues prefer staff who hold both and you can book them together. (RCG runs at our Sydney centre.)

Can international students or visa holders enrol?

Yes — student and working-holiday visa holders are welcome. Bring one original photo ID (passport, Australian driver's licence or proof-of-age card). A good level of spoken and written English is needed for the role plays and written assessment.

Do I need any prior experience?

No — no prior knowledge, hospitality experience or qualifications are required. The course covers everything from scratch, including NSW liquor laws and responsible-service techniques.

How am I assessed?

Through written questions and practical role plays completed in class on the day — for RSA across 5 modules, for RCG across 7 modules with two role plays. RCG also has a separate 25-question online assessment set by Liquor & Gaming NSW after class.

Is RSA or RCG training from interstate recognised in NSW?

No — RSA and RCG training completed interstate is not recognised in NSW. You must train with an NSW-approved provider like CBD College to work in licensed or gaming roles in New South Wales.

I already have an RSA — can I renew it here?

If your competency card is current or expired within the last 28 days, renew directly through Service NSW. If it's been expired for more than 28 days, you can enrol in our course to re-certify.

What's the cancellation policy?

We can't offer refunds for no-shows or cancellations after booking, but you can change your class date free of charge as long as you do so more than 48 hours before your class.

RSA & RCG by location

Delivered face-to-face at 2 centres. Choose your nearest centre to see its class dates and book.

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