CBD College — RTO 91399
Nationally recognised

RCG

Level 5, 8 Quay Street (Prince Centre), Haymarket NSW 2000

Responsible Conduct of Gambling (RCG) for NSW gaming venues — a one-day classroom course in Sydney with your certificate the same day.

Our Sydney RCG classes are held in the Prince Centre on Quay Street, Haymarket — directly across from Central Station, with paid parking stations nearby.

  • Certificate the same day
  • No online pre-work
  • Next to Central Station
  • Visa holders welcome
  • Liquor & Gaming NSW approved
Liquor & Gaming NSW Approved Training Provider #CCR10000169

Upcoming RCG dates

Choose a date and book online in minutes.

Tue 3 Nov 2026
8:45am – 3:30pm · Sydney
$149

Filling fast

Wed 4 Nov 2026
8:45am – 3:30pm · Sydney
$149
Thu 5 Nov 2026
8:45am – 3:30pm · Sydney
$149
Tue 10 Nov 2026
8:45am – 3:30pm · Sydney
$149
Thu 12 Nov 2026
8:45am – 3:30pm · Sydney
$149
Tue 17 Nov 2026
8:45am – 3:30pm · Sydney
$149
Fri 20 Nov 2026
8:45am – 3:30pm · Sydney
$149
Sun 22 Nov 2026
8:45am – 3:30pm · Sydney
$149
Mon 23 Nov 2026
8:45am – 3:30pm · Sydney
$149
Tue 24 Nov 2026
8:45am – 3:30pm · Sydney
$149

Need a later date?

Pick a date further ahead to enrol.

RCG courses

SITHGAM022 Responsible Conduct of Gambling

from $149
1 day · 8:45am–3:15pm

Accredited RCG for working in or near gaming rooms, TABs and clubs in NSW. One-day classroom course with your certificate the same day — no online pre-work.

What's included

  • Liquor & Gaming NSW interim certificate (emailed same day)
  • SITHGAM022 – Provide responsible gambling services
  • RCG competency photo card mailed by Liquor & Gaming NSW
  • Practical role plays — problem-gambling behaviours, self-exclusion, NSW gaming laws

Ready to book? Use the class finder above to see live dates and secure your place.

RCG training in Sydney

RCG training in Sydney runs from our Haymarket centre, directly across from Central Station. CBD College is a Liquor & Gaming NSW approved provider (#CCR10000169) and has trained over 200,000 students. Complete the one-day class and your interim RCG certificate is emailed the same day; L&G then asks you to finish a short online assessment before your competency card is issued.

What students say about our Sydney centre

“Rod was a really engaging teacher of the rcg course and taught me everything I need to know.”
Nick Rowley· Google review
“Amazing training, easiest course I've done because of Rod, explains very clearly”
Owen Williams· Google review
“Excellent - thorough and efficient.”
Jackie Costan· Google review
“This was a very full-on course, and from day one there was a lot of information to take in. The instructors were excellent and worked hard to ensure everyone understood the content being covered. For those who needed extra support, there were online help sessions available, which were very helpful. The assessment process was also well designed, giving students the opportunity to resubmit work if something needed clarification, correction, or rewording. This made the learning experience much more supportive and encouraged continuous improvement. Overall, this is a great way to obtain the qualification. It does require commitment and effort, but if you put in your best, you'll get a lot out of the course. Highly recommended.”
Ben Goetjens· Google review
“mat young taught all us well and was a energetic and fun”
Tristan Bekker· Google review
“Matthew est un excellent professeur. Dynamique et enthousiaste, il rend une formation qui peut sembler « longue et ennuyeuse » sur le papier en un moment convivial et TRÈS instructif ! Il excelle dans l’art de la mise en situation (ce qui rend la formation humaine et interactive), je recommande vivement CBD COLLEGE.”
Esther M· Google review
“Mat is very knowledgeable and made the class very fun and enjoyable”
Skippy Fitness· Google review
“Efficient and good training”
Liv Riddel· Google review
“Amazing experience doing my TAE40122 with CBD College, as an engineering tradesperson working fulltime and sometimes uncertain hours the 2-week intensive practical allowed me to be able to complete the practical components by taking 2 weeks off. this left my theory work to be completed in my own time. An incredible structure and would recommend to anyone over a one night a week style of delivery. Especially for those with varying time schedules.”
Dylan· Google review

Frequently asked questions

Is this course nationally recognised?▾

Yes. CBD College is a Registered Training Organisation (RTO 91399) and you receive a nationally recognised statement of attainment on completion.

Do I need a USI?▾

Not to book — you can leave it blank. A Unique Student Identifier (USI) is required before a nationally recognised certificate can be issued; it's free to create at usi.gov.au.

About the USI →
How do I book a place?▾

Use the class finder above to choose your course, location and date, then enrol and pay online to secure your spot.

Can you train my team or workplace?▾

Yes — we run group and onsite bookings. Call 1300 723 056 to arrange one.

Do I get my certificate the same day?▾

Yes — your Liquor & Gaming NSW interim RCG certificate is emailed to you after class. L&G then asks you to complete a separate 25-question online assessment (details are sent straight after your course) before you apply for your competency card at Service NSW.

Certificates, competency cards & card problems →
Can international students or visa holders enrol?▾

Yes — student and working-holiday visa holders are welcome. Bring one original photo ID (passport, Australian driver's licence or proof-of-age card). A good level of spoken and written English is needed for the role plays and written assessment.

Do I need any prior experience?▾

No — no prior knowledge, hospitality experience or qualifications are required. The course covers everything from scratch, including NSW gaming laws and responsible-gambling practices.

How am I assessed?▾

Through written questions across 7 modules plus 2 role plays, completed in class on the day. L&G also sets a separate 25-question online assessment after class.

Is RCG training from interstate recognised in NSW?▾

No — RCG training completed interstate is not recognised in NSW. You must train with an NSW-approved provider like CBD College to work in gaming roles in New South Wales.

I already have an RCG — can I renew it here?▾

If your competency card is current or expired within the last 28 days, renew directly through Service NSW. If it's been expired for more than 28 days, you can enrol in our course to re-certify. Please check before you enrol: if you already hold a current competency card or interim certificate, we can't issue you a new interim certificate — and we're unable to refund students who enrol in this course by mistake. You can check your card status on the Service NSW app or online.

Check your competency card status →
What's the cancellation policy?▾

We can't refund no-shows or change-of-mind cancellations. You can switch to another class yourself through the Student Portal's Switch function — a switching fee always applies, and it's higher within 48 hours of your class. If you missed your class entirely or arrived too late to be let in, you can reactivate your booking afterwards via the same Switch function — 50% of the course fee within 7 days of your class, 100% after that.

How switching works →

Where you'll train

Delivered face-to-face at our Sydney centre.

  • Sydney

    Level 5, 8 Quay Street (Prince Centre), Haymarket NSW 2000

    Our Sydney RCG classes are held in the Prince Centre on Quay Street, Haymarket — directly across from Central Station, with paid parking stations nearby.

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