Level 4, 10 Quay Street, Haymarket 2000 (Next to Central Station)
Liquor & Gaming NSW Approved Training Provider #CCR10000169
Classroom course.
Do I need this training? Click here to find out.
Licensee Training is a requirement for most licensees, approved managers, and club secretaries:
- Granted a new liquor license or transfer of an existing license to another person or premises (from 1 September 2018)
- Aligned to the renewal of your existing NSW RSA competency card (from 1 April 2019).
The training helps to better prepare you for the challenges of operating a licensed business while ensuring a vibrant and safe hospitality scene.
Licensee Training is for most licensees, approved managers, and club secretaries. It covers a range of topics designed to support you, including:
- Overview of liquor regulation in NSW
- Managing your liquor license
- Your responsibilities to manage alcohol-related harms
- Best practice strategies to prevent alcohol-related harms
- Compliance and enforcement.
Cost: $399 - Special
LT Requirements:
Before enrolling, students must possess a valid SITHFAB021 Provide Responsible Service of Alcohol (RSA) accreditation. If you already hold a current NSW RSA endorsement, this will automatically renew upon completing Licensee Training.
If you have an RCG competency, because in NSW all competencies expire on the same date, you will need to refresh your RCG before coming to CBD College to complete your LT training. To refresh your RCG, see the L&G website here. You must present an RCG Interim Certificate, RCG Refresher Interim Certificate, or an RCG Refresher Completion Certificate issued within the last 90 days to enroll in Licensee Training. Unless you inform your trainer on the day of training that you are surrendering your RCG competency, you will need to renew your RCG prior to your course, and we need proof of that on the day of your training; otherwise, we cannot process your LT through L&G.
If you completed or renewed RCG competency more than 90 days ago, request a link to the online RCG refresher course by:
Course Outcomes:
Upon successful completion of the Licensee Training course, you will receive an LT course completion certificate.
To incorporate the Licensee Training certification onto your NSW Competency Card, please access the Competency Card self-service portal. This process can be conveniently completed online using the provided link - Click Here
If you hold a digital competency card, the LT endorsement will be automatically added to your digital card free of cost.
Note: In NSW, all competencies must expire on the same date, calculated five years from the first competency gained. For example, if your RSA competency expires in June 2024, even if you gain your LT competency in Jan 2023, both competencies will still expire in June 2024. This ensures all your competencies are current and expire on the same date.
Completing Licensee Training will automatically renew your existing RSA competency; however, it does not automatically renew your RCG competency.
Prior Knowledge:
Before enrolling, students must possess a valid SITHFAB021 Provide Responsible Service of Alcohol (RSA) accreditation.
Course Times:
Our classes run from 8.45 am to 3.15 pm. We run classes every week of the year.
Who Can Enrol:
Anyone who holds a valid RSA competency card. Student visa holders can enroll.
What Do I Bring?
Candidates must bring a valid SITHFAB021 Provide Responsible Service of Alcohol (RSA) accreditation and one form of original photo ID on the day of the course (passport, Australian Drivers License, or RTA Proof of Age Card).
How Will I Be Assessed?
You will be assessed by written questions across 5 Modules and 2 x role plays. You need to get 100% in your written questions, with two opportunities to resubmit answers. You are highly encouraged to read the Course Handbook prior to attendance (link provided in course confirmation). In the role plays, you will need to demonstrate each of the criteria provided to you on the day of training.
Where Do I Go to Attend the Course?
CBD training rooms in Sydney are located in the heart of the city, across from Central Station.
Exact address: Level 4, 10 Quay Street, Haymarket 2000
Cancellation Policy:
We are unable to refund monies for students who do not turn up for classes or decide at a later date after booking that they do not want to attend. Changes to class times are allowed but not within 48 hours of the class commencing.
English Language Skills Required - Please Note:
Excellent spoken English is needed for in-class role plays to provide complex information on RSA laws in a way that is easily understandable for customers. Students need to speak firmly and clearly in role plays involving intoxicated customers in a manner that de-escalates conflict.
Excellent written English is needed for written assessments completed in class. Students need to write complex information in written assessments.
Excellent reading and comprehension skills are necessary to navigate Student Course Notes, policies and procedures documents, and to take in information as the trainer progresses through the training materials.
