Chi Man Lau
Chi has worked as an independent contractor for many years specialising in RTO compliance, assessment validation, designing high quality customised training programs within the Transport and Logistics, Business Services and Training and Education Training Packages and delivering training and conducting assessment.
Chi holds a Bachelor of Education (Adult Education) Human Resource Development major, UTS; Certificate IV TAE and Certificate IV in Transport & Distribution (Road Transport). Chi has also worked for 10 years as a Principal Instructor for Safety Strategies Pty Ltd, a specialist provider of personal safety programs to the government and private sectors. Chi also holds a Master of Education (Adult Education).
A passionate trainer with a genuine interest in helping candidates, Chi is a great example to trainee trainers of what skills a well-rounded vocational trainer should possess.
Deanne has a deep background in all facets of Human Resources, including management coaching, employee relations and recruitment. She is also skilled in learning program design, development and training delivery.
Deanne has worked across multiple industries including telecommunications, call centre, healthcare, higher education, not-for-profit and vocational education and training.
For the past 7 years she has been involved in the development of TAE coursework, assessment design, validation of a range of qualifications and has developed and managed RPL pathways. Deanne is an experienced TAE and LLN trainer and assessor. She also manages professional development for CBD College trainers.
Having lived and worked in numerous countries, most notably seven years in North America, helps Deanne bring a global perspective to the classroom. Her experience working in both small business and multinationals helps her to relate to students from all backgrounds and successfully match training delivery to student needs. An experienced facilitator and coach, she is passionate about bringing out the best in people. She supports students in learning both the underlying theory and practical application.
Deanne holds a Bachelor of Business (double major - Human Resources Management and Catering and Hotel Management) as well as a TAE40110 Cert IV in Training and Assessment. She also holds the Diploma of Vocational Education and Training (TAE50111) and the Diploma of Training Design and Development (TAE50211). Deanne is currently studying to achieve a Master of Education (Organisational and Workplace Learning /Adult Education).
Joanne is one of our highly skilled team of TAE trainers and assessors. Based in Sydney, she is responsible for liaising with students regarding their assessments, training on a regular basis and is actively involved in continuous improvement strategies across the courses in Sydney, Melbourne and Perth.
Joanne comes from a workplace training background. She spent 12 years at Adecco Group where she worked her way up to be National Training Manager and was responsible for national training needs analysis, delivery and facilitation across the network of branches including sales, service delivery and product knowledge. Her previous positions have also included Training Co-ordinator at Clarins and senior HR positions in a number of large companies.
Jo holds the TAE40110 Cert IV in Training and Assessment. She also holds the Diploma of Vocational Education and Training qualification (TAE50111).
Joanna graduated with a Degree in Education from the University of Newcastle (1994) and a Masters in Education from the University of Sydney (2005). She spent the first few years of her teaching career as a foundation teacher in a new independent school north of Newcastle, followed by a stint overseas teaching for four years in London, before returning to Australia and teaching at St Catherine's School, Waverley and at Wahroonga Public School. Joanna also spent several years teaching undergraduate students in their final years of a Bachelor of Education degree at Macquarie University.
In 2001 she was the recipient of a NSW Minister for Education and Training and Australian College of Education Quality Teaching Award.
Joanna's strong interest in educational research and trends and in particular, her views on student centred learning and learning by doing, have helped to shape the unique TAE course that CBD College offers. As well as her degrees, Joanna holds her Cert IV TAE. She is an assessor, and occasional trainer for CBD College in Sydney. She also holds the Diploma of Vocational Education and Training qualification (TAE50111) and the Diploma of Training Design and Development (TAE50211).
Courtney is a skilled trainer and assessor who brings, a diverse level of experience to CBD College.
Based in Sydney, Courtney’s core responsibility is to deliver First Aid. Her role also comprises of mentoring new staff members and auditing of all First Aid training staff to ensure they adhere, to the CBD College Code of Conduct and ASQA regulations. Courtney has also been involved in the validation and implementation of assessment practices for First Aid course requirements within CBD College.
Courtney is also involved in TAE and her responsibilities include the assessing of in-class TAE presentations and written TAE submissions.
Courtney comes from a small business-owner/operator background in the hospitality industry. However, has spent her last 7 years in the VET sector. This has comprised of delivering quality training to a diverse range of industries, to both small business operators to top tier corporate clients. Courtney’s background as a small business operator, combined with her experience as a trainer servicing a broad range of clients has developed a versatility, which has resulted in many positive testimonials.
Courtney holds the TAE40110 Cert IV in Training and Assessment and the Diploma of Vocational Education and Training qualification (TAE50111). Courtney also holds HLTAID006 Provide Advanced First Aid & HLTAID007 Provide Advanced Resuscitation.
Steve has spent his whole working career in occupational health and safety, starting at WorkCover New South Wales. He worked there for seven years before leaving for similar roles in private enterprise.
There is not much with regards to safety that Steve has not seen or been involved in, in his long career. Highlights include acting in the position of National OH&S Manager of a major Australian company, conducting countless training/auditing/site inspections, delivering general and site specific OH&S inductions in the field.
Steve finds great stimulation in training others and he enjoys the passing on of his years of knowledge of safety procedures and OHS legislation to future safety officers.
Steve holds a Bachelors Degree in Occupational Health and Safety. Steve also holds a Cert IV TAE.
Alka Jain comes from an Investment and Finance background. Having worked for over 15 years for many of the top 5 Investment Banks, Alka has been responsible for devising and conducting training programs for the graduate trainees of the bank in topics such as accounting, finance, business management, presentation skills and investments.
Her other duties included managing a portfolio of clients for their investment accounting and performance measurement reporting requirements.
Alka is a qualified accountant, holds the TAE40110 Cert IV in Training and Assessment. She also holds the Diploma of Vocational Education and Training qualification (TAE50111) and the Diploma of Training Design and Development (TAE50211).
Kerry has been involved in the development of OHSMS systems and is very experienced in facilitating induction programs for a number of organisations. She is skilled in developing team knowledge of and compliance of OHS/WHS policy and procedures and has been actively involved as a HSR and has been a member of a health and safety committee.
Her WHS training experience includes currently delivering Cert IV and Diploma of WHS for CBD College and has previously been a contract trainer for introduction to OHS for the Diploma and Cert III in children’s services at Holmesglen TAFE.
Kerry’s experience extends to managing large teams with a focus on utilising the resource of the experience of the team to promote a positive approach to OHS and problem solving.
Phillip has a long history working in the resource sector and for emergency services across Australia. He began his career in NSW and obtained his trade qualification in fitting and turning for a large international mining company. After a decade of trade experience in the mining industry he began the development of his occupational health and safety career.
Phillip has worked as a firefighter with the NSW Fire Brigade and as a St John Ambulance volunteer in Port Hedland. In 1999 Phillip started working as an Emergency Services Officer / Industrial Medic and led response teams to manage emergencies within the mining industry, in remote parts of WA.
He began as a trainer in 2000 when he started teaching first aid for St John’s in Port Hedland. He added to his knowledge and experience and has enjoyed passing this on through training such as First Aid, Advanced First Aid and Advanced Resuscitation.
After leaving the mining industry Phillip has used his knowledge in safety and training as an Evacuation Consultant and contract safety adviser and trainer, assisting companies develop their Emergency Management plans to meet their requirements across WA. Phillip has been conducting WHS and First Aid training for CBD College for two years.
Kerry trains our Certificate IV in Training and Assessment courses in Melbourne. She has also been assessing this qualification for the last 5 years for CBD College. Her student feedback is amazing and talks of her ability to explain topics clearly and being a fine example for students to follow when they are out training and assessing others.
Kerry is also a specialist first aid trainer. First Aid trainers with the qualifications, vocational experience and natural aptitude with students are hard to find, but Kerry possesses all of these things. She is a nurse of 17 years experience and has more recently worked for many years as a first aid trainer and area manager for St John Ambulance. She has also owned and operated her own restaurant.
Kerry has a passion for training and for helping others. Her professional interests include work health and safety and investigating alternative assessment methods for students with special needs.
Kerry holds the TAE40110 Cert IV in Training and Assessment. She also holds the Diploma of Vocational Education and Training qualification (TAE50111).
Dominique’s work experience is varied and has included hospitality, management and training. She has over 12 years’ experience training in both the public and private VET sector across different contexts. Whilst training several qualifications at Swinburne University-TAFE in Melbourne, Dominique brought her well honed management and business skills to the learning environment to maximise learning outcomes for her learners.
Her experience has also included working for a private RTO as a senior trainer and in a Regional Manager’s role, managing multiple states. She has also worked in several International RTOs in management and coordination roles.
Now back where her passion lies, in a training role at CBD College, Dominique is a motivated trainer with excellent interpersonal skills which enables her to create a learning environment that is relaxed and engaging. She is committed to achieving the best possible outcomes for all learners completing their Certificate IV in Training and Assessment.
Her past positions in retail, recruitment and as a disability support worker have taken Natarsha all around the world however it was a desire to work within an adult learning environment that led Natarsha into the VET sector in 2007 when she joined the Technology Institute of Victoria (TIV).
Natarsha’s past roles as a Trainer and Assessor have enabled her to develop knowledge of Education and Training in the VET sector. Natarsha has trained and assessed courses at Certificate II, III, IV, Diploma levels and has also been responsible for developing curriculum for these courses. Natarsha has delivered customised courses in General Education for Adults, English & ESL, Microsoft Office package, Time Management, Customer Service and Workplace Skills, drawing on her experience in teaching English, Retail, Business, Leadership & Management, Trainer and Assessor and Store Management.
Natarsha started her full time employment with CBD College in early 2018 and has been an invaluable asset to the Melbourne team. She has shown a passion for teaching adults and classroom facilitation.
Her qualifications include: Diploma of Vocational Education and Training (TAE50111), Diploma of Training Design and Development (TAE50211), Certificate IV in Training and Education (TAE40110), Cambridge Certificate of English Language Teaching to Adults (CELTA). Natarsha is currently completing a Diploma of Counselling, (CHC51015) and a Bachelor of Adult Learning and Development. Other quals include a Cert IV in Leadership and Management (BSB42015) , Cert IV in Business (BSB40215) and a Cert IV in Business Administration (BSB40507).
Ian Freeman is a recognised OHS practitioner with the Safety Institute of Australia (SIA) and holds an Advanced Diploma in Work Health and Safety, an Advanced Diploma of Management, a Diploma of Hospitality Management and a Cert IV TAE. Ian originally came from the hospitality industry where he spent many years as a OHS coordinator and Kitchen Manager. Since then, Ian has had extensive experience training Diploma and Cert IV OHS as well as Diploma and Cert IV Hospitality management. This strong training background has seen him develop skills in mentoring students, designing and delivering off site training workshops and developing training and assessment material for Certificate III to Advanced Diploma level classes.
Ian is the OHS Coordinator for our Melbourne campus and is responsible for completing safety audits, risk assessments and producing health, safety and wellbeing programs for internal and external stakeholders. He was also responsible for resource development on a significant scale.
Ian comes on board with CBD College as our permanent OHS trainer in our new training room in the Paramount Centre, Melbourne.