FAQs

Frequently Asked Questions

specifically for RCG Students: Why do I have to do another assessment for RCG after the face-to-face classroom course with you?

Liquor and Gaming NSW (L&G) is the regulator of RSA/RCG courses in NSW. They have recently changed the rules governing the way they issue RCG competency cards. Now you will need to do the course with an approved training provider (like CBD College) and then afterwards, do an additional 30 multiple choice questions. You will be notified by L&G by text or email after your class and once this assessment is complete, you will be issued with an Interim Certificate. You will then be able to apply for your competency card at a Service NSW centre.

Are you a Registered Training Organisation?

Yes. CBD College is also 100% Australian owned and has been a Registered Training Organisation for over a decade. We specialise in providing training programs to achieve timely and cost effective solutions for our clients.

What do I wear?

Neat and tidy comfortable clothing is required to be worn.

Can I seek credits for other units already achieved?

Yes. Obtaining credit for units already achieved is possible but candidates must have the exact unit name and unit code for this to be granted. An earlier version of any of the listed units in our qualifications will not count towards credit. You must hold the current unit in order for credit to be granted. If a candidate is successful in being granted a credit, the saving for them may be a saving in time and will not result in the course fee being reduced.

Do you have a dedicated booking office?

In Sydney, we do. We are one of Sydney's largest vocational trainers and we have a dedicated booking office on level 4 of 10 Quay St, Haymarket. For other cities, please visit www.cbdcollege.edu.au for booking details.

How do I pay for the course?

Payments need to be made for our classes with a credit card online (our site is highly secure - payment is made via the Commonwealth Bank), or call us on 1300 616 218 and pay by credit card over the phone, or by coming to our Sydney office Mon-Fri 9am-5pm at the above address to pay by cash, EFTPOS or credit card. Bookings for our courses prior to the day of the course are essential and candidates cannot be enrolled without paying first.

Does the advertised price include the workbooks and all materials I need?

Yes, everything is included. Workbooks, ebooks etc are all included. You do not have to worry about 'surprising extras' once you start with us.

What do I bring to the class?

Just bring yourself, photo ID, your laptop (for Certificate IV and Diploma courses), and some writing material if you want to take any notes during the course. Our classes start promptly so don’t be late!

Do I need to bring a laptop to class?

For Certificate IV and Diploma courses, you must bring a laptop which is wi-fi enabled and has Microsoft word installed. You will need moderate computer skills to complete the assessments involved.

How do I know your trainers are the best in the business?

We have a long history of academic discipline. See more about us here

If I am a trainer/assessor in the VET sector, do I need to upgrade from TAE40110 to TAE40116?

According to the Standards for Registered Training Organisations (RTOs) (Amendment 2017), by 31.3.19 all trainers and assessors in Australia will need to ensure that they hold:

[1] TAE40110 + TAELLN411 (or older TAELLN401A) + TAEASS502 (or older TAEASS502A or TAEASS502B) or

[2] TAE40116

If you already hold TAE40110, the easiest option is to hold TAELLN411 and TAEASS502.

Do you offer TAELLN411 and TAEASS502 courses?

We offer both units face-to-face via Zoom.

How do I upgrade to TAE40116?

We offer this course face-to-face via Zoom.

What are my options for TAE40110 to TAE40116 Upgrade?

If you hold TAE40110, to remain compliant, you have two options:

Option 1: Fast Upgrade to make your TAE40110 compliant: Add TAELLN411 and TAEASS502 as single units to your TAE40110 (You won't end up with a TAE40116, but under the Standards, you don't have to hold a TAE40116).

Option 2: TAE40110 to TAE40116 Upgrade Course: You will hold TAE40116 so long as you also hold TAE40110 and hold a current elective as well as TAELLN411 and TAEASS502. If you do not hold TAELLN411 and TAEASS502, you will need to complete these before enrolling in the TAE40110 to TAE40116 Upgrade course. Your transcript for TAE40110 will list the units you hold.

I want to upgrade to TAE40116 – how do I do that?

Background - When TAE40110 was superseded by TAE40116, not only did TAELLN411 Address adult language, literacy and numeracy skills and TAEASS502 Design and develop assessment tools become core units, some of the existing core units are included as non-equivalent core units in the new qualification.

What is the TAE40116 Upgrade course?

This course bridges the gaps between those abovementioned old core units in the TAE40110 and their non-equivalent counterparts in TAE40116.

Who is the TAE40116 Upgrade course aimed at?

Those students holding TAE40110 Certificate IV in Training and Assessment who have achieved the units TAELLN411 Address adult language, literacy and numeracy skills and TAEASS502 Design and develop assessment tools either at the time of doing their original TAE40110 or afterwards as single units AND who want a new qualification issued to them bearing the code and name TAE40116 Certificate IV in Training and Assessment.

Important Note: If you hold TAE40110 Certificate IV in Training and Assessment and you have the units TAELLN411 and TAEASS502, you have satisfied the Standards for Registered Training Organisations (RTOs) (Amendment 2017), so you do not need to enrol in this course. This is only for students wishing to hold a TAE40116 Certificate IV in Training and Assessment.

What is a USI Number?

The USI is a reference number made up of ten numbers and letters that:

creates a secure online record of your recognised training and qualifications gained in Australia, from all training providers you undertake recognised training with
will give you access to your training records and transcripts
can be accessed online, anytime and anywhere
is free and easy to create and
stays with you for life

For more details and to create a USI go to the Government USI site here. https://www.usi.gov.au/about

Do all students need a USI Number?

Yes. All students doing nationally recognised training from January 1, 2018 need to have a Unique Student Identifier (USI).

For more details and to create a USI go to the Government USI site here. https://www.usi.gov.au/about

Where do I go to create my USI Number?

For more details and to create a USI go to the Government USI site here. https://www.usi.gov.au/your-usi/create-usi

What do I get when I graduate?

For Australian Barista 3 hour courses and Cafe Management courses, students will receive an electronic certificate of participation listing the main areas covered during the training. These courses are not nationally recognised courses.

For all of our Nationally Recognised Training short courses (eg first aid, Australian Barista School 5 hour/Barista Basics and Master Barista barista courses, RSA/RCG, whitecard, TAELLN411 and TAEASS502), after you have completed your assessments and have been deemed Competent, you will receive an electronic nationally recognised Statement of Attainment from CBD College Pty Ltd, RTO 91399.

For all of our Nationally Recognised Training qualification courses in TAE and WHS (TAE40116 , BSB41419, BSB51319), after you have completed your assessments and have been deemed Competent, you will receive a Certificate and also an Academic Transcript from CBD College Pty Ltd, RTO 91399.

Do I need to do anything before coming to my course?

For TAE40116, TAELLN411, TAEASS502 and TAE40110 to TAE40116 Upgrade courses, all First Aid courses and our coffee courses, there is online learning involved which needs to be completed before you attend your course.

What are my consumer rights?

CBD College will ensure we comply with all state and federal legislation relevant to your rights as a consumer.

Such legislation includes but is not limited to:

For more information, please click on the links above.